Customer Support
- Total activity 24
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 2
Activity overview
Latest activity by Customer Support-
Customer Support created an article,
Where does Energy The Label ship from?
Our fulfilment centre is based in the US and we ship worldwide from here.
-
Customer Support created an article,
How much does shipping cost and how long is it?
For full information on shipping, please click here.
-
Customer Support created an article,
Can you help me change my delivery address?
Our fulfilment centre processes orders as quickly as possible, so it is likely that we will not be able to amend your delivery address once your order has been placed. For this reason, please doubl...
-
Customer Support created an article,
Where is my order? Has it been dispatched?
Please check the email account you used to complete your order to see if you can find a dispatch confirmation email in your inbox. If you cannot find your email, try the following: Check your junk...
-
Customer Support created an article,
My order tracking is not updating
If you've received your tracking number but the courier's online tracking has not updated within 24 hours after your order dispatch, it is likely your parcel has not been scanned by the courier com...
-
Customer Support created an article,
Why is my order taking longer than specified?
All deliveries are handled by our chosen courier service. Therefore we may not be able to give you a specific answer, however, the following situations can sometimes cause deliveries to take a litt...
-
Customer Support created an article,
Can I change or cancel my order?
Unfortunately, amendments to your order cannot be made after the order has been placed. Please double-check your order details at checkout and before making your payment.
-
Customer Support created an article,
Why is my payment failing?
Payments may fail for a number of reasons. Before/when purchasing, please always ensure that you have a steady internet connection and there are sufficient funds in the account associated with the...
-
Customer Support created an article,
How can I buy one of your products?
You can find our products here. Scroll down the page to see the different items available. Once you've found the product you want to buy, just select it and click the "add to cart" button. Continue...
-
Customer Support created an article,
I have not received my confirmation email
If you have not received your order confirmation email, please be sure to check your junk/spam folder as our domain may not be on your safe sender list. You can also try searching for “Energy The ...